customer service – Mae Day Marketing

WHAT IS OMNI-CHANNEL MARKETING?

This is why I fell in love with Marketing. Marketing is never boring! It is the epitome of the cliche: “The only thing that’s constant is change”. It seemed like it was just yesterday when the internet changed the way we communicated. Now, it has totally changed the way we transact. Then, social media emergedContinue reading “WHAT IS OMNI-CHANNEL MARKETING?”

10 TIPS FOR A WINNING 2014

There’s nothing more invigorating that having everything you need to start the new year with bigger and better goals! We have gathered 10 of the best advice and tips to implement for 2014. They are in no particular order! Tip #1 – REMOVE THE NEGATIVE PEOPLE FROM YOUR LIFE ~ Bill Walsh from Powerteam International. NegativeContinue reading “10 TIPS FOR A WINNING 2014”

Excuse me, have you met your customer?

This is a little test to see how well you pay attention to your customers. Moreover, I want to show you how you can use the information you have (about your customers) to your advantage. CRM or Customer Relationship Management is the best Customer Service practice you can implement. Get to know them and treatContinue reading “Excuse me, have you met your customer?”